Are you a contact center? Checkout our agent based pricing for contact centers with unlimited minutes.
Pricing
BASIC
499 € / month
- 50 simultaneous sessions1
- 500 000 user minutes FREE every month4
- 7 days data retention
- 3 apps
- 1 user
- No Notifications
- Works with WebRTC-compatible browsers 2
- Support for iOS and Android clients
- Email support
- Response time: best-effort
PRO PLUS
1499 € / month
- 500 simultaneous sessions1
- 1 000 000 user minutes FREE every month4
- 15 days data retention
- 3 apps
- 5 users
- Simple Notifications
- Works with WebRTC-compatible endpoints3
- Support for iOS and Android clients
- Data protection compliance
- Data storage location selection
- Email support
- Response time: 48h on weekdays
ENTERPRISE
Custom price:
Contact us
- Custom simultaneous sessions
- Custom number of user minutes4
- Custom data retention
- Custom no. of apps
- Custom no. of users
- Complex Notifications
- Works with WebRTC-compatible endpoints3
- Support for iOS and Android clients
- Data protection compliance
- Data storage location selection
- Email and phone support
- Response time: 24h on weekdays
Pricing tiers for extra4 user minutes
| Pricing tiers (user minutes) | Price per minute (EUR) |
|---|---|
| Less than 1,000,000 | 0.0012€ |
| 1,000,001 – 5,000,000 | 0.0011€ |
| 5,000,001 – 10,000,000 | 0.0010€ |
| More than 10,000,000 | 0.0009€ |
Pricing for events
| Event type | Price per event (EUR) |
|---|---|
| Reporting Events 5 | 0.004€ |
| Notification Events 6 | 0.004€ |
- 1 A session represents a single conferenceID and may have multiple participants (indicated by unique userIDs).
- 2 A WebRTC browser is capable of executing the WebRTC API natively or by utilizing the Temasys plugin. See full list of browsers with native WebRTC support.
- 3 WebRTC-compatible endpoints (e.g., TURN servers, SFU, MCU, etc.) implement WebRTC-related networking protocols (e.g., SRTP, SRTCP, STUN, DTLS, ...) and not necessarily the API.
- 4 When the free user minutes quota is exceeded, the charge is based on the threshold mentioned in the user minutes pricing tier table.
- 5 Reporting Events: The events sent to callstats.io service such as pre-call tests, user feedbacks, application error logs, etc.
- 6 Notification Events: The notifications sent from callstats.io service such as hourly notifications, end of call summary notifications, AI-assisted notifications, AI-assisted optimal configs, etc.